Are purchases made through this website
secure so my credit card information is not obtainable by third
You can shop at www.sleeprestfully.com online with confidence.
We have partnered with Authorize.Net, a leading payment gateway
since 1996, to offer safe and secure credit card and electronic
check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of
sensitive customer information through the credit card and
electronic check processing networks (see an online payments diagram). The company adheres to
strict industry standards for payment processing, including:
128-bit Secure Sockets Layer (SSL) technology
for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and
software methods and security protocols to protect customer
Compliance with the Payment Card Industry (PCI)
Data Security Standard.
For additional information regarding the privacy of your
If you prefer, we can process your transaction by phone, fax or
mail. Call us at (866) 923-2727 during our business hours,
fax us at (800) 540-5078 or mail your order to SleepRestfully.com, 3315 Marquart Street, Houston, Texas 77027.
How do you store my credit card
Our system is set up so that once you complete your purchase on
line all credit card information is immediately deleted from our
system. We do not store any information related to your credit
card. If you call for a return, to add something to your
order or to place a new order we will have to take your credit card
information again. Under no circumstances is your credit card
information available to anyone once your order is submitted.
What forms of payment do you
We gladly accept American Express, MasterCard, Visa and Discover
Card online. We can also send you an invoice through PayPal.
I have previously placed
an order for a CPAP/BiLevel, Supplies or other product and
submitted a physician's prescription then. Do I need another one
If you have a placed an order within the past year
and provided us with a valid prescription we will be able to use it
to fill your order. If it is out of date and you are still
seeing the same physician we will be glad to contact him/her for
you and obtain a renewal script.
How do I know my warranty
will be honored by the manufacturer?
Sleep Restfully, Inc. is an authorized distributor for
every item we sell. We only purchase equipment and supplies
directly from the manufacturer. We may not carry every product line
in the world but you can rest assured that unlike many other
internet stores we authorized to sell every product
presented. If you are making a major purchase from any
internet company and question if they are an authorized dealer you
should contact the manufacturer directly to inquire as to the
status of the dealer.
What method is used to
ship order to countries other than the United
All orders outside of the United States are shipped
by Postal Service using 3 to 5 day priority mail. What this
means is that your package will reach customs in your country
within the 3 to 5 day time period. Usually it is released
from customs to be delivered to you within a couple of days
however, each country may release it sooner or take a few days
How do you ship within the United
Most orders are shipped Federal Express
Ground. Some smaller orders will be shipped by United States
Postal Service. If you wish to expedite your order we offer
Federal Express Over Night delivery at an additional cost. You must
place your order prior to 4:00 PM Central Time in order to qualify
for Overnight or Saturday delivery. If you have a question
about shipping please call our office. Our normal cut off time for
an order to go out the same day ordered is 3:00 PM Central